Privacy Policy
Last updated: March 1, 2026
At IPTV Smarters Pro, protecting your personal data is our top priority. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information We Collect
1.1 Personal Information You Provide
- Account Information: Name, email address, phone number (WhatsApp for support)
- Payment Information: Processed securely by our partners (Stripe, PayPal). We do not store credit card details.
- Communication Data: Support inquiries, chat history, feedback
1.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, features used, connection logs
- Cookies: Essential and analytical cookies to improve your experience
2. How We Use Your Information
- Service Delivery: Activate and manage your subscription, provide technical support
- Account Management: Send activation details, invoices, and service updates
- Improvement: Analyze usage to enhance our platform and content library
- Security: Detect and prevent fraud, unauthorized access, and abuse
- Legal Compliance: Fulfill legal obligations (tax records, regulatory requirements)
3. Data Sharing and Transfers
We share your data only with trusted third parties essential to our service: Payment Processors (Stripe, PayPal), Hosting Providers (OVH Cloud, AWS), Communication Tools (WhatsApp), and Analytics (Google Analytics with IP anonymization). We never sell, rent, or trade your personal information.
4. Your Rights (GDPR & CCPA)
- Right to Access: Obtain a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Data Portability: Receive your data in a structured format